| Package Details | |
| Contract Duration | 12/18/24 months |
| Monthly Cost | £26.99 including line rental |
| Contract Savings | up to £264 against standard tariff price of £37.99 held for 24 months at £26.99 |
| nclusive Calls | NA Call setup applies to chargeable calls |
| Fibre Broadband Setup | £FREE |
| Router Delivery | £9.99 |
| Broadband Information | |
| Average Speed | 35Mbps This is the average speed across 50% of our base between the hours of 20:00 and 22:00 |
| Downloads | Unlimited |
| Availability | Connection is subject to availability in your area for our services, if the service is not available we will offer you the closest alternative service. |
| Router | WiFi N router |
| Calling Bundles | |
| Anytime Calling to UK 01, 02, & 03 | £5 per month |
| Fair usage policy of 1,200 minutes per month and 59 minutes per call. If you are on for more than 59 minutes then hang up and redial else you will be charged for the call. Calls included are to UK mainland begining 01, 02, & 03 |
|
| Anytime Calling to UK 01, 02, & 03 plus UK mobiles | £10 per month |
| Fair usage policy of 1,200 minutes per month and 59 minutes per call. If you are on for more than 59 minutes then hang up and redial else you will be charged for the call. Calls included are to UK mainland begining 01, 02, & 03 Orange EE T-Mobile Vodafone Three O2 |
|
| Optional Products | |
| ROKU Express | £2 per month |
| HDMI streaming device capable of taking subscriptions from Amazon, Netflix, NOW tv, Disney. Plus also catch up TV from BBC, ITV, Channel 4, Channel 5 |
|
| Powerline Adaptor | £3 per month |
| Extend your network to another room and device by using the mains supply in your house. SImply plug one of the devices by the router and connect the cable and the other by the device you wish to link to. Instant network connection without the hassle of WiFi. | |
| AC Router | £6 per month |
| Enhance your WiFi range with an AC router carrying both the 2.4Ghz and 5Ghz bands. Enable faster downloads for streaming devices whilst still using the other band for web browsing. | |
| Landline Assurance | |
| What is it? Landline Assurance is a product we give to all our customers who purchase a landline service from POP Telecom. Why do I need it? Like most internet providers our network is owned and maintained by BT OpenReach. In the event of you having a fault on the line, a BT OpenReach engineer would be called to your address to find & fix the fault. OpenReach engineers cover all kinds of technical faults from the connection outside your home all the way up until that little white OpenReach box (master socket) inside your house. From the master socket onwards, any fault becomes your responsibility. This means that if an engineer arrives and the fault is past that box then they will charge you £192 to repair that fault. By having our Landline Assurance you will never need to worry about faults on your line and always be rest assured that you will not have to pay any additional bills from OpenReach? How do I get it? Landline assurance is optional and the first two months are offered FREE. After the two months have elapsed, there is a monthly charge of £2 per month. |
|
| Router Assurance | |
| What is it? Router Assurance protects you from router failure, so you are not left without internet for extensive amounts of time after the failure occurs. If your router was to fail, we will send you a brand new router to arrive via express delivery the very next day. Without router assurance you either must pay for new router or send the device off to the manufacturer for a repair under warranty. A new router will cost you £40 or repair under warranty can take many weeks with additional postage costs. By having our assurance products, you will never need to worry about purchasing a new router as we will exchange it for you free of charge (subject to delivery fees). How do I get it? Router assurance is optional and the first two months are offered FREE. After the two months have elapsed, there is a monthly charge of £2 per month. Please note that there are additional delivery fees of £9.99 that apply upon the order of a new router under router assurance. |
|
| Other Notes | |
| Speed information Important information about your speed estimate: We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to give you a great experience online but the speed you get is likely to be affected by things outside of our control like the distance your home is from the telephone exchange, the specification of your computer and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the internet. |
|
| please see terms and conditions for more information | |
| Package Details | |
| Contract Duration | 12/18/24 months |
| Monthly Cost | £29.99 including line rental |
| Contract Savings | up to £264 against standard tariff price of £40.99 held for 24 months at £29.99 |
| Inclusive Calls | NA Call setup applies to chargeable calls |
| Fibre Broadband Setup | £FREE |
| Router Delivery | £9.99 |
| Broadband Information | |
| Average Speed | 35Mbps This is the average speed across 50% of our base between the hours of 20:00 and 22:00 |
| Downloads | Unlimited |
| Availability | Connection is subject to availability in your area for our services, if the service is not available we will offer you the closest alternative service. |
| Router | WiFi N router |
| Calling Bundles | |
| Anytime Calling to UK 01, 02, & 03 | £5 per month |
| Fair usage policy of 1,200 minutes per month and 59 minutes per call. If you are on for more than 59 minutes then hang up and redial else you will be charged for the call. Calls included are to UK mainland begining 01, 02, & 03 |
|
| Anytime Calling to UK 01, 02, & 03 plus UK mobiles | £10 per month |
| Fair usage policy of 1,200 minutes per month and 59 minutes per call. If you are on for more than 59 minutes then hang up and redial else you will be charged for the call. Calls included are to UK mainland begining 01, 02, & 03 Orange EE T-Mobile Vodafone Three O2 |
|
| Anytime Calling to UK 01, 02, & 03, UK mobiles Plus Zone A and USA | £15 per month |
| Fair usage policy of 1,200 minutes per month and 59 minutes per call. If you are on for more than 59 minutes then hang up and redial else you will be charged for the call. Calls included are to UK mainland begining 01, 02, & 03 Orange EE T-Mobile Vodafone Three O2 Zone A - Austria, Azores, Belgium, Canada, France, Germany, Hungary, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Switzerland, & USA |
|
| Optional Products | |
| ROKU Express | £2 per month |
| HDMI streaming device capable of taking subscriptions from Amazon, Netflix, NOW tv, Disney. Plus also catch up TV from BBC, ITV, Channel 4, Channel 5 |
|
| Powerline Adaptor | £3 per month |
| Extend your network to another room and device by using the mains supply in your house. SImply plug one of the devices by the router and connect the cable and the other by the device you wish to link to. Instant network connection without the hassle of WiFi. | |
| AC Router | £6 per month |
| Enhance your WiFi range with an AC router carrying both the 2.4Ghz and 5Ghz bands. Enable faster downloads for streaming devices whilst still using the other band for web browsing. | |
| Landline Assurance | |
| What is it? Landline Assurance is a product we give to all our customers who purchase a landline service from POP Telecom. Why do I need it? Like most internet providers our network is owned and maintained by BT OpenReach. In the event of you having a fault on the line, a BT OpenReach engineer would be called to your address to find & fix the fault. OpenReach engineers cover all kinds of technical faults from the connection outside your home all the way up until that little white OpenReach box (master socket) inside your house. From the master socket onwards, any fault becomes your responsibility. This means that if an engineer arrives and the fault is past that box then they will charge you £192 to repair that fault. By having our Landline Assurance you will never need to worry about faults on your line and always be rest assured that you will not have to pay any additional bills from OpenReach? How do I get it? Landline assurance is optional and the first two months are offered FREE. After the two months have elapsed, there is a monthly charge of £2 per month. |
|
| Router Assurance | |
| What is it? Router Assurance protects you from router failure, so you are not left without internet for extensive amounts of time after the failure occurs. If your router was to fail, we will send you a brand new router to arrive via express delivery the very next day. Without router assurance you either must pay for new router or send the device off to the manufacturer for a repair under warranty. A new router will cost you £40 or repair under warranty can take many weeks with additional postage costs. By having our assurance products, you will never need to worry about purchasing a new router as we will exchange it for you free of charge (subject to delivery fees). How do I get it? Router assurance is optional and the first two months are offered FREE. After the two months have elapsed, there is a monthly charge of £2 per month. Please note that there are additional delivery fees of £9.99 that apply upon the order of a new router under router assurance. |
|
| Other Notes | |
| Speed information Important information about your speed estimate: We've signed up to Ofcom's broadband speeds voluntary code of practice and we'll always give you the fastest speed your line can handle. We've estimated your line speed based on the actual speeds measured on our broadband services. We'll do everything we can to give you a great experience online but the speed you get is likely to be affected by things outside of our control like the distance your home is from the telephone exchange, the specification of your computer and the condition of the wiring in your home. You may also notice a drop in your speeds during peak times in the evening and at weekends when more people are using the internet. |
|
| please see terms and conditions for more information | |
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